Chosen Solution
I recently dropped my laptop which landed on the top corner of the screen. It separated at the edge and produced a multi-shadow around the whole display. After 3 days the display went completely out. The screen did not crack. I plugged it into an external monitor and it works fine. The display key only shows the external monitor no matter what I choose (PC only, extend, duplicate) so… Should I order a new screen and digitizer OR is there other diagnostics I can perform? Toshiba wants to service it. Any repair shop wants to start with a large fee to open it up. I’ve already disassembled the screen and saw no obvious wire or cable damage… Thanks in advance and Happy Thanksgiving. Jim
hello I’m John it sounds like the CCFL findly went out completely. take a flash light and put it up to the screen and see if you can make out an image on the screen. if so that is the problem. In your situation i would replace the screen do to the fact that the ccfl are build into the screens already it would just save you a headache to just replace the screen. ive attached a link of a good replacement information. https://www.laptopscreen.com/English/mod…
