Chosen Solution
Our french door fridge only dispenses ice and water if we slam, jiggle, pull the door out slightly until it engages. It is not consistent either. Sometimes we can hold it just right and sometimes it just won’t work. Is this an issue with the trigger or do we need to adjust the door? I am at a loss. Anyone else experience this and have a fix?
Hi, With the freezer door open, manually operate/release the freezer door switch and check if the light turns off and on. If the light only intermittently works correctly it may be a faulty door switch. (part #W11396033). The dispensing action only works when the door is closed and the only way the control board knows this is because of the door switch being operated.
