Chosen Solution
About a month ago our fridge stopped producing ice like it did. There’s a small amount in the bottom of the tray and I’ve noticed the fridge doesn’t feel as cold. My freezer will keep things frozen like meats, but soft things like ice cream and frozen juice are soft, not melted, but soft. We cleaned our coils at the bottom of the freezer hoping that would do it but it didn’t work. Now our fridge is constantly making a really loud humming sound. Any ideas?
Hi @jharrisjr123 Did you check the fan near the condenser (and compressor motor) located under the cabinet or the evaporator fan which is inside the freezer compartment located behind the evaporator panel, inside at the back of the compartment? To access the evaporator fan you have to remove the panel (access is through the freezer door at the front) to see the fan. (see image in this parts diagram for your model. Part #4 is the panel, part #13 is the fan motor) It is the evaporator fan that blows the cold air from the freezer compartment into the refrigerator compartment to cool down the refrigerator compartment to the set temp. The condenser fan is used to cool down the condenser when it gets too hot,
Check to see if your evaporator fan blade is damaged. The evaporator fan blade is normally located near the compressor at the bottom rear of the refrigerator. It has two purposes 1) to blow away heat. And. 2) to ciculate air over the drain pan so that the defrost drainage will vaporate. Since this fan blade sits low and goes on and off, it can hit a mouse and become damaged and when it gets damaged. When damaged, it hums loudly and needs replaced. Then get your model number and order a new one online. Dont forget to go to whirlpool sites and look for “trouble shooting guide” &/or to YouTube for free “How to Repair or Replace”. how to fix it videos. I hope this helps!
