Chosen Solution
Whirlpool top loader washer model number WTW4800BQ1 will not spin or agitate. After it fills with water the motor will kick on and it it will agitate for like one second and stop. After sitting for a minute it will do the same thing again and then stops. It never proceeds to wash and eventually will drain. I have already replaced the lid switch thinking that was the issue. I went through the diagnostic test mode and it showed F7-E5 and F7-E6 errors. These coordinate to a shifter fault and a motor fault. Since the motor turns I’m guessing shifter issue. Thoughts…
Cause 1 Motor Coupling The motor coupling connects the motor to the washer transmission. If the washer is overloaded, the motor coupling will fail in order to protect both the motor and transmission. The motor coupling can also fail due to normal wear. Inspect the motor coupling to determine if it is broken. If the motor coupling is broken, replace it. Cause 2 Drive Belt Inspect the drive belt to determine if it is broken or if it is loose on the pulleys. If the drive belt is broken or loose, replace it.
