Chosen Solution
They turn the lights on my keyboard but they will not actually work. I tried every port. They all have power but will not actually work. I plugged in a exposed wire the other day and the computer shut off and now it does this. When I boot the computer it says “Keyboard Error”. The computer still goes to the lock screen but the USB ports are not working.
Here is Reason for USB ports not working Check if USB device is defectiveCheck Device DriversCheck Power Management SettingsCheck Power Supply