Chosen Solution

Hi, 

I just want to know that Why i’m not able to mute music through Roku enhance remote. Please help me to solve this problem. 

Thank You

I don’t believe there is a mute function for the Roku device. You can pause the streaming with the play/pause button.

If you are connecting your Roku player to your TV and not through another device such as an audio/video receiver , then try the following: Check the volume level and mute settings on your television.

Make sure mute is OFF and that the volume setting is at an appropriately audible level.

If you are using a composite cable, check that the audio connectors are snugly attached at both ends.Connect the Roku player to a different input and see if you can now hear audio. If you can, then there is a problem with the previous input on the TV.Try changing the cable.