Chosen Solution

I let the battery get too low and now I can not get my phone to come back on. I can feel the phone vibrating and hear it buzzing when it is plugged in but can’t get it to turn back on. I plugged it in to my computer and the PC message says “ The last USB device you connected to this computer malfunctioned, and Windows does not recognize it.” Any suggestions?

Hey, I actually don’t know how to fix this. But maybe if you try leaving it plugged in to a wall outlet for a while you might get some results. If the phone vibrates when you plug it in then clearly its not completely dead. I’m sorry I couldn’t be of more help, I just figured that I should reach out. I hope you get it sorted out, -Nolan

If the phone has a new battery but still refuses to charge, the problem may be the USB cord itself. Try using a new USB cord and see if the problem persists.