Chosen Solution
Customer brought in an iPad 6 (A1893) The digitizer no longer functions at any capacity. It is a company iPad, so it is in pristine condition. Factory resetting device hasn’t worked. I removed the screen- unsurprisingly, an OEM lens. No signs of liquid exposure internally- again, pristine. No visible connector obstructions. I have tried TWO replacement digitizers to no success. Board issue? maybe its the touch disease curse of Apple 6th generation products?? /s Any further insight would be greatly appreciated. Thanks
Hi Steve B, Hold down the circular Home button and the On/Off (Sleep/Wake) button at the same time for around 10 seconds. This will restart the device and should restore the screen to full working order. Hope this helps, Sincerely, Onlaf
