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The paper tray has paper in it I have tried it full of paper, with just 1 sheet or even a few sheets but when I try to copy or print anything it pulls the paper in like its starting to print then it stops and says paper out load paper then press the black or color print button so i did then it spits out the blank page and pulls a new page in but says the same thing over and over I did everything it’s saying to do but it keeps saying the same thing can anyone help me?

Over time the feed wheels and sensors get coated with paper dust so they fail to work as designed. Grab some paper towels, long stick cotton swabs, 85% or better isopropyl alcohol and a can of can’ed air. Clean the tray and the paper feed rollers with the moistened cut-up paper towel pieces and cotton swabs. Use the can’ed air to blow the paper chamber and sensors out.

Never clean rubber parts in your printer with alcohol. It removes the natural oils and dries out the rubber. Use only soap and warm water.