Chosen Solution
I have recently replaced the entire head module after the old one burned out and things were working good for a few months. Now the brush bar has stopped working again. The issue started with the brush bar spinning intermittently when I lowered the handle to engage to brush bar. The brush bar would only engage when I held the handle at certain angles. Now it won’t engage at all. When I remove the head I still have suction. I suspect this might be a wiring issue. Any ideas on what parts need replaced?
If your Dyson Ball Animal vacuum cleaner is no longer sucking up dirt, dust, and debris when using the standing vacuum, see the Dyson Ball Animal Has Loss Of Suction problem page for possible problems and solutions. If your Dyson Ball Animal vacuum cleaner’s brush bar refuses to turn, see the Dyson Ball Animal Brush Bar Won’t Turn problem page for possible problems and solutions.