Chosen Solution
Whether the hard drive is plugged in or not, the E:Drive has a blue question mark and does not open in a new window. This is where I usually access the hard drive. The hard drive itself seems to be running as I can feel movement inside and the light is on and not blinking. This hard drive is not even a year old. Update (10/21/2018) Windows 10 Pro, on PC.
Hi @jaimierae , Try assigning a new drive letter to the drive and see if it resolves the problem Open Disk Management (right click your Start Button and select link) Right click that drive and choose Change drive letter and paths Click on Change , choose an appropriate letter, OK Then restart your PC. If it has resolved the problem you should be able to change it back to E by using the same procedure
Test your hard drive on another computer. Looking it up, other people have had the same problem with no solution with the PC. It sounds like an hard drive failure. The external disk drive may be broke. But you can try going to “Disk Management” and see if your external hard drive appears…. (make sure it’s plugged in) If it shows up, you could either create a new partition or clean it and make a new one. This would erase you’re data. Do you have anything important you like to keep?
