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The loud speaker on my LG Optimus G pro sounds muddy when I try to play music from apps like Spotify. It is hard to explain, but the music sounds muddy and then has a crackling effect when it gets loud or there is a lot of bass. I tired restarting the phone and using different apps, still the problem persists.

This sounds like your outer speaker may be broken; this may have been from trying to play music that the speaker physically couldn’t handle, or even dropping it wrong. Either way, it’s a fairly easy replacement and your speaker should be good as new afterwards. If that doesn’t work, try our troubleshooting page for more solutions.