Chosen Solution
Classic Brew / Cup / 9.5oz specified / 12oz actual. Classic Brew / XL Cup / 11.5oz specified / 15oz actual. Classic Brew / Travel Mug / 14oz specified / 16oz actual.
I had the same problem, the machine brewed 4oz more than specified. So I ended up removing the resivoir, flipping the machine over in the sink and pressing the plunger in the center of the machine and it drained all of the residual water from the system. I plugged it back in, filled the resivoir, and turned the machine back on. Now it works correctly again. I also have model cf087 if that matters.
Same problem here. Just bought today and searching for an answer. Have you called customer service ? Mine brews 4oz over on every setting.
Ok here is my theory. This is a known defect and the date codes for these models are in the Nov/Dec time frame. I bought returned to bed bath and got another all around the same date codes. Both have the same problem. ( 4oz above what they should be). Could it be they are try to move these through a discounted price at B&B. They are lower than any other supplier I am going to push hard on management to get resolved
I have the same “overdispensing” issue, in addition to the cleaning light being on all the time to spite the multiple cleanings. They replaced once, but now want $20 shipping to do that. From what I can see on line, there have been lots and lots of failures with this product. They know that most people won’t pay the $20 shipping. I think a class action suit is called for, so we can all get our $100 or so back.
looks like you have it set to Rich brew according to the manual which will give you slightly more. (page 12 or 13 of the manual) Update (12/30/2017) Actually you may have over-filled the reservoir. The cup or travel mug may not have been empty prior to brewing. “The water exceeded the Max Fill line on the water reservoir prior to brewing. The Ninja Coffee Bar® is designed to dispense the following amounts on Classic brew: Cup 9.5 oz. XL Cup 11.5 oz. Travel Mug 14 oz. XL Multi-Serve 18 oz. Please ensure that you are using at least a 12 oz. cup for the cup size, 14 oz. cup for the XL Cup size, 16 oz. travel mug for the travel mug size and 20 oz. travel mug for the XL Multi-Serve size. NOTE: On Rich Brew and Over Ice Brew there will be less volume dispensed. Specialty Brew will deliver approximately 4 oz. and Cafe Forte will deliver approximately 8 oz.” PG 18 or 19
I am having this problem too… any answers yet?
My cleaning light is also always on. It turned on about 3 months after purchase and I’ve never gotten it to turn off agaian. The cafe forte brews closer to 16 oz. I’ve had the machine for almost 2 years and always the same. I’m finding it to be more annoying as time passes.
I just set up model CF091 system and used a Pyrex 16 oz. measuring cup to verify how much liquid is dispensed per selection. I found the Specialty (4 oz.) And the CAFE FORTE (8 oz.) both dispensed 2 oz. more than they should. I get 6 oz. and 10 oz. respectively, for each type. I think the only way to correct this issue is to pour in only the amount of water needed for each selection and not fill the reservoir up to the MAX. My guess is that the firmware in the original batch of these systems is buggy and that rather than face a massive recall or class action suit, the manufacturer is willing to replace at your expense. I am keeping my unit and will use a little more coffee per cup to compensate the additional water. I will also report this issue on every website that has a review for this system.
I’m having this issue too. I ran out of water once during a brew cycle, and I suspect there’s an air bubble trapped somewhere in the system, causing it to use more water than it should. I’m not sure how to get that out though. I tried brewing a full carafe and it was on the nose correct. 1 regular cup of classic still yields anywhere from 9 7/8 oz to 11oz (using a kitchen scale to measure).
As far as the issue of too much water coming out, I have experienced not enough water when making a full or half carafe. Filling it to fill line and there is always a small amount of water at the bottom of the reservoir. If that was the only problem, life would be grand. But I also have too much water(coffee) dispensing in a cup also. Definitely no room for milk or cream. I have to choose the small tumbler size and use my large one that is about 20 oz.or so. My model is the 090 model from about 3 years ago. These are not cheap machines. About 150 to 200.00. We shouldn’t be dealing with all these issues. My newest issue is it stops brewing after about one oz of coffee is brewed and beeps that lovely 5 beep warning that something is wrong. Yes I’d say something is very wrong. I have to keep hitting the brew button until all the coffee is brewed. Which takes about 20 minutes. Every two seconds are so brewing stops, beeping starts….Very frustrating indeed!
