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I have an Alcatel One Touch Idol 3. Occasionally, instead of ringing like it should (using the ringtone I selected as default) the phone just gongs slowly. It particularly happens when my son calls (I have no idea why). The problem is that the gonging sound is quite low in volume, and I almost always hear it too late to answer in time. Does anyone else have this problem, and if so, how can I fix it?
If the ring tone only makes that sound when your son calls and with no one else , then it sounds like you or your son set the ring tone to that sound. You can set different ring tones to each individual contact. All you have to do is go to your son’s contact, click edit, scroll down to were it shows ringtone, and then change it or set it back to default.
I already checked that. The ringtone was set to default.
