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why does my i phone 5 keep turning off
Usually one of these 3 issues is the problem behind an iPhone 5 randomly turning itself off. The battery indicator can be displaying bad dataThe software on the device is causing a malfunctionThe battery itself is malfunctioning These are the steps you can follow to try and troubleshoot this problem: First Step: Completely de-charge the battery to zero percent. Then charge the battery fully to 100%. This does 2 things: It may ‘retrain’ the battery hardware.It may also fix the battery indication issue where the battery indicator gives bad data. Second step: The next step involves a factory reset of your device. It’s important you back up all of your data on your phone prior to performing this step. Connect the iPhone to a computer and launch iTunesFrom iTunes, choose to “Back Up Now”When the backup is complete, choose to “Restore iPhone” from the iTunes optionsLet the restore process complete, when finished the iPhone will start as if it was brand new.Restore your phone from the backup you made in iTunes. When you perform a restore and backup in this way. Your device will also receive a software update. The latest version of iOS will be installed on your phone. This may fix some unknown bugs on your device. Third Step: If step 1 and step 2 have not fixed your device then you will need to get Apple to check your device. There are 2 ways of doing this: You can mail in your device to the Apple central support centre.You can search to find a local Apple retail store and visit with your device. It may be that you need a replacement battery. If your device is under warrantee it will be provided free of charge by Apple.
