Chosen Solution
my flip 5 whenever connected to my or anyone phone seems to play the music perfectly for about 3 minutes then starts skipping every 3-5 seconds. I have already tried JBL support and factory resetting it. Any Ideas?
NONE of those is the reason, and every troubleshooting option they have is BS and does nothing. This affects the JBL Xtreme 3 of the same generation tech too. It seems JBL has just massively screwed up the new line. I’m 5 speakers in and they ALL have this issue when connecting to any number of audio sources. Epic failure on JBL. Their past gen models were never like this!
My JBL Flip 4 did this until I figured out it was interference from my daughter’s phone, she had used my speaker earlier in the day & when I started to used it it was skipping. I shut her Bluetooth off & it works jus fine !!! Thank God, lol
Happens to any device I try. Happened right out of the box, happened after firmware update. Happened with only one device on. Happened with all three speakers. This is not the issue.
It happens only when multiple devices are connected at the same time.
It can be any one of the reasons, including: Low batteryInterference from other electronic devices or radio wavesYour device is not compatible or no longer supportedThe device is outside of the Bluetooth range/Bluetooth signal might not be strong enough and stable enoughThe Bluetooth app has a bug You can just troubleshoot one by one until it fixes the issue.
Have you tried connecting it to a different device?
For me, it only seems to happen when I have my identical Flip 4 speakers in Stereo mode, using the JBL app for Iphone SE. Hadnt used stereo mode in some time and when I went to use it today, I got a message to update. I updated both speakers, rebooted the phone and the speakers and still getting speaker interruption of mixed duration after 10 minutes or so of playing just fine. Several times, the JBL app said “trying to find devices”. Strange to me, when just minutes ago, it had found both, identified them by color and was playing fine in stero. I have not tried doing factory reset yet. I am on the latest iphone IOS. There are no other bluetooth devices in range for the phone to connect to. I will keep you posted.
I have a JBL charge 3. Worked great for years and just got a new phone and experience the skipping. The first time disconnecting from Bluetooth and reconnecting solved the problem, but it returned. Although my speaker did have a good charge on it when I connected the charge cord to it the skipping ceased.