Chosen Solution

I have a 4 year old front load washing machine. If I run it empty (with no clothes), it goes through the entire cycle and drain perfectly with no issues. If I add clothing, it stops toward the end of the cycle, clothes are still soaking wet and there is water that has not drained. The machine beeps with an error message E21. I have had 3 people look at it. Drain is not clogged. Can’t figure out why it runs fine with no clothes but not with clothes.

@kj25 this could be caused by the weight of the laundry. If you have a bad clutch or a bad motor coupler it will not spin the drum with the additional weight. This will leave the laundry soak and it will not drain the tub. Let us know what model your washer is and what you have checked. The washer error code F21 means the washing machine has a “water draining issue”, and the washer is having problems draining the water out.