Chosen Solution

Receiving a call from a certain number

Hi, Check the Block caller list in the phone to see if the number is there. This is from the User Guide Block a Number By adding a caller to your Block list, future calls from this number are sent directly to your voicemail and messages are not received.

  1. From a Home screen, tap Phone > Recent.
  2. Tap the caller you want to add to the Block list.
  3. Tap More > Add to block list: You can modify the Block list in Settings: ► From a Home screen, tap Phone > More > Settings > Block list.