Chosen Solution
My computer is not playing DVDs or reading CDs. Whenever I insert them into the optical drive, nothing occurs and my computer does not recognize them. Help please!
If your device is not reading DVDs and CDs, first check for a bad disk. If the disk does not work on other computers, it is a bad disk and there is no problem with your optical drive. If the disk is good, the optical drive may need to be replaced.