Chosen Solution
Why is my Dyson going on an off when I’m holding the on button? First let me say, the battery charges just fine and I’ve totally cleaned out the collection bin. I push the button to turn on the vacuum and it works, but then turns off and on over and over again while I’m still holding the button down. I looked this up online and someone said the filter needed to be cleaned. So I took out the filter rinsed it as the online instructions said, let it dry, then put it back in. This did not solve the problem. Any other suggestions?
Machine is pulsating There’s a troubleshooting guide for a “pulsating” machine: https://www.dyson.co.uk/support/journey/… “The machine is designed to pulsate. This is an audible feature that indicates a restriction of airflow and prevents damage to the motor. This is usually caused by a blockage within the machine or a clogged filter.When the machine is pulsating, it will switch on and off in quick succession. Make sure the machine is cool before running through the following checks.” Here are the recommend steps to sort out the problem:
- Open the bin Press the bin base release button to empty bin and leave the bin base open. (if that doesn’t solve the problem proceed to step 2)
- Check for any obstruction of : cleaner headwandbin inlet & flap (if that doesn’t solve the problem proceed to step 3 - but you better do the next steps outside in the garden … )
- Remove the bin “Using the Combination tool, brush away any dust around the shroud of the cyclone.Once cleared of any dust, press and hold the trigger for 10 seconds.” (if that doesn’t solve the problem proceed to step 4 - this really better outside in the garden …!!! )
- Remove the pre-filter “Pull the pre-filter out of the top of the cyclone and place the palm of your hand over the hole where the filter is usually positioned.Press and hold the trigger for 10 seconds” (better with Max.Power!)Take care: there might be clouds of fine ‘moon-dust’ blown out of the machine … If that doesn’t help, Dyson recommends to contact support …
The motorhead does not rotate or only works irregularly? Check Dyson v6 Absolute Main Body ReplacementThere are two little metal tabs sitting above the lever of the bin and are meant to make electrical contact to the wires running around the bin and down the wand to the motorhead to power the rotating brush.Those metal-tabs tend to get bend and/or their ends might have become dislocated out of their brackets.Best to follow the steps of removing the Main Body from the Cyclone to get them metal-tabs back in place.
Mine has started to do the same thing. I noticed there were no answers. I wish I knew what to do.
6 Months too late, but I had the same issue. There is a little flap that separates the intake to the debris chamber that can get stuck or get crud wedged behind it. Take off the attachment and make a visual and physical inspection that the flap can open fully.
After a thorough cleaning, ours worked for a few days then started doing the same again. I.e. Works for 2 secs, then stops. Swapping to a different head proved that the problem was with our motorised head, rather than a poor contact or a dirty filter. I am sure that the machine cuts out to avoid overloading the motor in the head which is either obstructed by something or becoming faulty. Ours is nearly 10 years old after all. I am contacting Dyson for advice or a replacement. When I get it I will take the original to pieces to see if I can fix it. But even this requires micro-sized star head screwdrivers that I either don’t have or are somewhere at the bottom of my garage !
