Chosen Solution
Hello all, I am contacting to ask why the home button does not work when clicked, but the finger print scanner still works? I have never seen this before and would like to know if it can be fixed. Also, the speakers stopped working? I cant even put it on loud speaker when I try make a call? Is this error to do with me, or is the phone faulty? :/
This sounds like both a faulty loud speaker and a faulty home button connection. The home button connection can become faulty causing home buttton issues. There are other times to where the home button flex itself is malfunctioning and only the scanner is working although this is unlikely. If you can’t hear any speakers, it is usually the loud speaker that is failing. If Siri, speaker phone, or front camera volume is not working, then you will need to look at replacing the front camera assembly as well. Hope all this helps. Let me know if this doesn’t work as we can narrow down your specific issue.