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I put the Keurig brand K cup in, pull down the top, and press the brew button. It works for a split second then the machine turns off and I waste a K Cup. The K Cup just leaks into my cup and I have to remove it and try again because if I try and use the same K Cup it doesn’t taste right! It happens with numerous Keurig branded K Cups including Hot Chocolate, Cafe Caramel, and Cafe Vanilla. It’s been happening at least 3-4 times a week. This is my third machine I’ve received from Keurig support and it’s still happening. I’ve done all the needle cleaning, reseting, descaling, and many other fixes. The unit is not even 3 months old. I’m just at a loss of what to do because I don’t see many people having the same problem. I’m also sick and tired of wasting perfectly good K Cups! Anybody have ideas how to permanently fix this? EDIT & SOLUTION: I’ve been able to resolve the issue using a work around. This is not a fix and I don’t know why Keurig hasn’t fixed it after years of this happening. When using a milk based K Cup, press it into the bottom by hand so the K Cup is punctured. Pull it up and rotate 90º and close the lid. This gives the K Cup two holes and much less pressure. It has worked perfectly since I’ve been doing this.
Hasn’t even been a month & just started cutting off on its own. I noticed while it heats up the water some of it leaks out probably from the pressure. I think the water is leaking inside of the Keurig & tripping some sensor or something causing it to cut off. I unplugged it took it to the sink & turned upside down & shook out all the water. Immediately plugged back in & worked fine. Seems to be a flaw with the Keurig & will probably have to do this on a regular basis. Not sure what model I have but so far this fixed the problem. Will just have to wait for it to happen again & see if draining the water out works a second time. Hope this helps.
My k-select keurig is new, we’ve used for 4 days. Now it won’t brew. It tries, then turns off before starting to brew. We hear a clicking sound and then it stops working all together. Tried taking revisor on and off. Cleaning needle. Nothing works. I took out the pod and tried to just have water go through and same thing happens.
It seems to be a problem with the cups. My problem was with Angelinos. Perhaps too much pressure inside the cup. Here’s the solution: When you put the cup in the machine, push it down by hand and puncture the cup manually on the lower needle. Then bring the cover down and close it. Push the amount and no more problems..
Clinty’s solution is the answer. I have this problem too, and his solution works immediately. Solution: place k-cup in Keurig (you’ll hear that snap/pierce sound). Lift the Keurig lid and rotate your k-cup 90 degrees (a right angle) and close lid/pierce again. I think like Clinty said that the 2nd pierce releases extra pressure built up in the k-cup. Now run your brew. It should work beautifully. Thank you again Clinty - you get 10,000 stars. I was just about to throw away my Keurig and buy a new one when I saw your post and how it worked for so many. Way to go!
Remove the water reservoir and insert it back into place. The magnet in the reservoir can become dislodged during brewing from the vibrations in the machine.
Hi Clinty76. I’ve been in field service for many years, and when you see weird problems that others are not typically having, many times it’s something to do with the power source, or static electricity. I’d suggest you verify that your outlet has a good ground; plug in a ground tester that’s inexpensive from a hardware electrical store. Also, try plugging the machine into a small UPS like you’d plug your computer into. If that takes care of the problems, it’s related to the power source. If your air is extremely dry, you can be getting a build up of static electricity, and when you put the machine going, the zap you don’t feel when you touch the machine START Brewing button , could be hitting the machine and shutting it off! MANY weird things happen due to static electricity. Grounding yourself by touching a metal fridge or stove or something else grounded, before you touch the coffee maker could be a trial for a week also. Again, it appears that you are having problems that most other people don’t, and 3rd machine… Time to try troubleshooting your environment! Wishing you well.
Mine used to do that all the time too. I was using distilled water, and it was almost like the particulate in the water was so low that the coffee maker thought it was running the pump dry. I switched to tap water, and have only had the problem one time since.
My machine started with the same problem. With K cup it was turning off. Used 3-4 K cups and all failed to brew, whereas without k cup it was working fine. I cleaned needle and stuff but it didn’t work. Next day , I just tried and it was fixed automatically. I have no any Idea what was wrong the other day.
This is an odd answer but was the reason for mine: the needle in the tray that pierces the cup got bent and wouldn’t pierce the cup. I wasn’t aware as my only clue was that the machine would power off after it started to get ready to brew. I eventually looked inside, fixed the needle, and everything works great now.
I had the same issue, but I fixed it. It was quite an easy fix, actually. The problem was that the needle on the bottom side that is supposed to puncture the K-Cup from underneath had been bent downwards a bit and was not actually puncturing the K-Cup. I think this happened because my roommate was using one of those reusable plastic K-Cups, and the plastic material might have pushed the needle down some. I guess the Keurig must have some sort of built in safety feature that automatically shuts it off if it doesn’t detect a hole punctured in the bottom of the K-Cup. just used a pair of pliers and just carefully bent the needle back up again so that it’s pointing upwards. Now it works fine again. Hope this helps some of you out there.
Put k cup into classic unit & pressed lid down to puncture cup & then pressed brew button & unit entirely turned off! Tried it again but it did same thing! Have unit unplugged & turned off at present. Hoping after being unplugged awhile that it will brew & not turn off when pressed to brew!!!! Problem not fixed!
I had this issue too. After unplugging it and removing/replacing the water reservoir a few times, I then tipped the machine over to try to empty the inner tank, which I was unable to do. But I thought I’d try running it one more time before giving up, and something about tipping it over worked. It’s working again. Maybe there was an air bubble somewhere?
I opened the top and took the little gasket off that is around the top needle. I also tried to clean that needle with a toothpick. I kept the gasket off and didn’t put in a K-cup, hit brew and it worked! I ran one more the same way and my machine ran perfectly. Finally I need a cup of coffee. The pump struggled at the end when it gives the last push and refills itself but i got a normal size cup of coffee and everything else sounds normal.
I was having the same problem. I actually came here for a solution , but something I read prompted me to take the piece out where the key cup goes into. The needle that is there was clogged from the backside. When you remove the piece you will see two little tabs that you can push in to pull the cupholder apart. Get a toothpick and just move it around in the hole on the back side and you will see gunk come out. I’ve only use mine maybe five times before this happened. After I cleaned it I put it back together And it’s working perfectly fine.
Sadly, my wife and I are now having the same issue and our machine is less than a year old. Descaling doesn’t work. I found that leaving the machine on for so long for some reason hurts the engine overtime. I’ve regularly unplug it overnight and it works with ease in the morning and makes multiple large cups with zero problem. I’m not sure just how long this will last but for now it’s works. Tony D.
My Elite C keeps shutting off when I push cup size keeps shutting off
Some of the most likely reasons by which Keurig keeps shutting off while brewing includes: Machines require Descaling/cleaning.The bottom of the k-cup is Unpunctured.Misaligned magnet in water ReservoirKeurig needs to be reset.Exist needle is broken or clogged. For a complete troubleshooting solution guide, check here
Same problem. I use fillable pods. Mine has worked fine for a little over a year and suddenly cuts off seconds after it starts to brew.
2 holes won’t work with fillable pods.
This is what I’ve had to do and I literally JUST bought my keureg. This is absolutely unacceptable since it is a 200.00 coffee maker. I wish it was back to the old days to where I could just put in a pod and brew a cup of coffee, especially when I’m in a rush to leave for work. I’m so glad to know I’m not crazy. Still thinking about returning this since it happens almost every time I brew a cup of coffee. And mine is just coffee pods, no cappuccino. Also lots and lots of coffee grinds in my coffee cup. Idk what else to do besides return it and use my old red one (one of the first ones made) it had lasted for 8 years and is still going.
Remove the bottom pod holder with the bottom needle, pull off the tapered cover on the bottom of that You will see a round hole that the bottom needle is mounted on. The bottom needle is hollow with a slot on the side that will get clogged with coffee debris, especially if you leave the pod in the cup after brewing.. Use a toothpick or paperclip and run it up into the needle and unclog the slot, rinse and reassemble and it should work correctly.
Mine did same thing. Rotating kcup to get a 2nd hole works AND if I set the Keurig to Strong (not all Keurigs have that setting).. Having a 2nd Keurig I swapped out the baskets and that fixed the problem in the malfunctioning machine, which then led me to discover some scale had let loose and was partially plugging the needle in the basket of the malfunctioning machine. Cleaned it out with a plastic toothpick and bingo - works like a charm!
