Chosen Solution
My laptop loads when I turn it on, I log on to my desktop and then when I want to open anything it then freezes and will not allow me to do anything..?
@amykaren start by running an antivirus and anti-malware program. Let us know if you have tried to run it in safe mode and if that changed anything. We also would need to know what version your OS is (Windows?)
Buy a better one You know.
You may have possibly corrupted your hard drive or RAM has been somehow shaken loose
