Chosen Solution
I can make calls on my Huawei, make and receive texts, but for some reason am having difficulty getting calls. People who call get the message that the service is unavailable. Is this a problem with the phone or with the service?
use 2G instead of 3G/4G and try (2G is more stable).
Settings, find reset network settings, go to updates update profile, update prl, update software. Reset device.
Solution I found the problem is why the user’s phone can not receive calls. In my experience, I had a problem with not being able to listen to my voicemail at the time. On the contacts you have; 1# voicemail: 121 2# voicemail ON: 1212 3# voicemail OFF: 1213 By activating the voicemail ON by calling it in order to make the voicemail work, all calls that the user’s contacts makes goes straight to voicemail. To deactivate this, call voicemail OFF, and the user will be able to revise calls. I hope this helps