Chosen Solution

My phone will turn the vibrate off randomly. I work for a Doctor so we have to keep our phones silenced. Several times throughout the day my phone will switch back to sound mode. I assume it is a Samsung issue because I had an S7 Edge, that was doing the same thing, but I recently upgraded and the new phone is doing it also!

if your work schedule forbids it, why not turn on Do Not Disturb for your schedule? this will help. I do not have this issue with my S8 plus, so it is highly likely a setting in your device, be it through favorited contacts, or through timers, and systems, or you turn the volume up to watch a video too early, and its not registered as media volume yet. These are the most common reasons this happens.

Hi @Ashley Borger Try the following and check if the vibrate stays on. Wipe the cache partition and check it it now stays enabled. Start the phone in safe mode and check. If it stays on in safe mode then a downloaded app is the cause of the problem. The trick is to find out which one. A downloaded app is one that you installed on the phone and wasn’t pre-installed on the phone when you got it.