Chosen Solution
I have a beauty device called SapphireX and it shows fully charged but when I turn it on it turns on for a few seconds then it’s dead. Why does this happen?
Hi, If it battery operated it sounds like a problem with the battery. According to this link it has a lifetime warranty which seems to be in conflict with what they that “Zero Gravity devices can only be returned within 30 business days from the date they were received”. (see Returns and Delivery) I would still contact them anyway regarding a warranty repair. Otherwise the device will have to be opened and a replacement battery tried
