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We had a power outage and our refrigerator and freezer never came back on. I’ve replaced the inverter board and checked the fans. The condenser is running, but neither the freezer nor refrigerator will cool. It is super clean, inside and out with no obstructions on the coils. I’ve reset it, turned the cooling off and then back on, but nothing. Any suggestions? Model no. WRS973CIDM00
Hi @jfrank51, Please clarify if it is the condenser fan that is running or the compressor motor? If the compressor motor is not running that is why it’s not cooling. If you have a DMM (digital multimeter) and know how to use it, here’s the tech sheet for the refrigerator. There is a voltage chart on the lower right side of the sheet which shows the voltages for various functions. Perhaps first check the voltages as shown for Power supply P1 and P2 to make sure that they’re OK. Be safety aware when testing as there is lethal AC voltage on the board
