Chosen Solution

Screen is stuck on initializing and printer is no longer accessible from from any of my devices. I’ve tried to power cycle multiple times, as suggested by HP support with no success. I’ve tried resetting memory as some of shown on youtube, also with no success. Great printer and do not want to replace but it is now useless.

By resetting memory do you mean the NVRAM? Did it work in that it reset back to factory settings, but still wasn’t accessible? If so, try downloading new printer firmware on a computer and updating the printer using a USB cable, not over a network. Also try removing and adding the printer back to all devices. Finally, if it’s a network printer make sure it’s set up correctly once it’s reset, and possibly try disabling ipv6. If the NVRAM didn’t reset, I would try again:

  1. Turn off
  2. Hold right arrow while turning on (may also need to hold X, the cancel button)
  3. Release when it says permanent storage initialize. Good luck!