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I see that my media is playing, but I cannot hear it.
Sound is off Make sure that the volume is up and not on mute. Device is plugged into audio jack Make sure that that the audio jack is clear of all devices.
I have the same issue. sometime it works just fine and sometime not! I even upgraded my machine from windows 8 to 10 hopping it’d fix it forever. unfortunately, it still comes and goes! any ideas how to fix it?