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My laptop is often become frozen lately, while I am working on word document. After that bios page will automatically show up. I called Asus support and they told me to press power button and hold for one minute. It is only solve temporary, but then happen again every 20 minutes or auto restart. I bought this UX303U in 2016 and just replaced mainboard in 2017 because of similar problem for frozen, bios, and black screen. Now it doesnt have black screen, but frozen, then bios or auto reboot. Can you please suggest?
Hi, it sounds like BIOS issue during getting a collection of data. I’m suggesting you the full BIOS reset, so disassemble your laptop, remove the main battery (do not power it up during disassembling) and search for the small “watch” battery on the MB. Remove this battery and let the laptop waits for one minute, then press the power-up for over 30 seconds and then insert the “watch” battery back (this battery’s holding BIOS CMOS). Then insert this battery back, assemble your laptop, as the last action, insert the main battery and plug power up from AC/DC → now start your laptop and continue in your work. If it’ll happen again, try to update your BIOS, just check Asus Download Center, enter your laptop type and search for a package to update your BIOS, BE CAREFUL! Read ‘read me’ before installing for instruction! If you still don’t know, try to read Wiki-How. After the BIOS update, the laptop should work properly, if not, then write below :) How to disassemble your laptop?
