Chosen Solution
I have a Dell laptop that works perfect when it is plugged into a power source but when unplugged, even though the battery is at 100%, the laptop will go completely dead with no power at all. Someone recommended looking at bios but there is a password needed and I dont have it. Is there any way around this or will I need to buy a new battery? Additional; When I click the power button, it shows ‘Battery One 100% - Battery Two Not Present’ not sure if that means anything.
a battery can still be bad and show 100% when the charger is plugged in, try a new battery